Improvement Processes and Organization Culture
2012-2013 - SMF3011 - 10 ECTS

Expected learning outcomes

The students will acquire knowledge of management of change in different enterprises.


Organization culture
Quality improvement:
- How to organize continuous quality improvement
- Developing quality indicators
- EFQM indicators

Teaching Methods

Mandatory assignments

Form(s) of Assessment


Form(s) of Assessment (additional text)

Written Exam, 3 hours (counts 70%)
Evaluation of Project(s) (counts 30%)
Each part must be individually approved of.

Grading Scale

Alphabetical Scale, A(best) – F (fail)

Coursework Requirements