Improvement Processes and Organization Culture
2011-2012 - SMF3011F - 10 ECTS

Expected learning outcomes

The students will acquire knowledge of management of change in different enterprises.


Organization culture
Quality improvement:
- How to organize continuous quality improvement
- Developing quality indicators
- EFQM indicators

Teaching Methods

Project work

Form(s) of Assessment

Written exam, 4 hours

Form(s) of Assessment (additional text)

Written Exam, 3 hours (counts 60%)
Evaluation of Project(s) (counts 40%)
Each part must be individually approved of.

Grading Scale

Alphabetical Scale, A(best) – F (fail)

Coursework Requirements