Improvement Processes and Organization Culture
2011-2012 - SMF3011 - 10 ECTS

Expected learning outcomes

The students will acquire knowledge of management of change in different enterprises.

Topic(s)

Organization culture
Quality improvement:
- How to organize continuous quality improvement
- Developing quality indicators
- EFQM indicators

Teaching Methods

Lectures
Project work

Form(s) of Assessment

Other

Form(s) of Assessment (additional text)

Written Exam, 3 hours (counts 70%)
Evaluation of Project(s) (counts 30%)
Each part must be individually approved of.

Grading Scale

Alphabetical Scale, A(best) – F (fail)

Coursework Requirements

None