Industry and business systems
- SMF1241 - 10 ECTS

Expected learning outcomes

The students shall have fundamental knowledge about:

All main information systems that has to function in a production plant

Processes in a production plant

Development of the produktion organisations, from mass- production to lean production

Strategic planning

Consumer behaviour

Customer satisfaction

Distribution channels



The organization of Distribution channels

Introduction to the world of retailing

The laws in business life


- From hand made products, to fabrication

- Mass-production

- Decreasing market, lack of flexibility

- The European answer to the crises of mass-production

- The Eastern countries answer to the crises of mass-production

- The future industrial plants

- Budsjet, accounting, purchase, planning of production, planning the stock, finance, organize sales, human resources

- To work as a leader

- Different leader styles

- Customer behaviour

- Product lifecycle

- Market segments

- Tools in marketing

- How industry find its place in the market

- Opportunities in ritailing

- Business strategies

- Customer satisfaction

Teaching Methods

Group works
Mandatory assignments

Teaching Methods (additional text)

Group assignments

Form(s) of Assessment


Form(s) of Assessment (additional text)

Group examining, 24 hours + individual "multichoise" (1-2 hours)

Grading Scale

Alphabetical Scale, A(best) – F (fail)

External/internal examiner

To internal examiners

Re-sit examination

Ordinar re-sit examination

Examination support

Group examining, 24 hours, all support. Individual "multichoise" (1-2 hours)

Coursework Requirements

Compulsory group work and projec

Teaching Materials

Egil j.Skorstad Organisasjonsformer , Gyldendal, Akademisk

Philip Kotler Markedsføringsledelse, Gyldendal, Akademisk, ISBN-10: 82-05-31582-5